|Request Support Template
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|Author:||Craig Tyler [ Sun Feb 18, 2007 6:03 am ]|
|Post subject:||Request Support Template|
Request Support Template
Please use the following template when asking for support.
Please do not PM me with this template. Instead, post it to the correct forum.
Copy & Paste the blank template below, enter your information and post it to the correct forum.
Have you searched for your problem?:
Is this a new installation?:
Has the installation ever worked correctly?:
What you have done so far?:
How can we help?:
Serial #: A1060100065
Code #: 70070
Run Hrs: 658Hrs
Customer's Report: No Output & No Display but engine runs ok.
Technician's Report: As above, with no dc voltage to the sliprings.
Have you searched for your problem?: Yes
Is this a new installation?: No, machine has 658Hrs
Has the installation ever worked correctly?: Yes, but had problem with Idler PCB in June 06. Replaced PCB
What you have done so far?: Tested for dc voltage at slip rings, capacitor & Bridge. 0Vdc present. Tested for connection to ground. OK 0.1 ohm. No +12Vdc present at the Pull Coil PCB J43-3 lead 200.
How can we help?: Please let me know what signals the 12Vdc output on the Pull Coil PCB? I have +12Vdc onto B2 Lead 232N but nothing going to the Rotor.
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