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MYLINCMAN.COM :: View topic - Request Support Template
MYLINCMAN.COM
http://mylincman.com/phpBB3/

Request Support Template
http://mylincman.com/phpBB3/viewtopic.php?f=1&t=12
Page 1 of 1

Author:  Craig Tyler [ Sun Feb 18, 2007 6:03 am ]
Post subject:  Request Support Template

Request Support Template

Please use the following template when asking for support.
Please do not PM me with this template. Instead, post it to the correct forum.

Copy & Paste the blank template below, enter your information and post it to the correct forum.
_______________________________________________________________
Blank Post
    Description:
    Serial #:
    Code #:
    Run Hrs:

    Customer's Report:
    Technician's Report:

    Have you searched for your problem?:
    Is this a new installation?:
    Has the installation ever worked correctly?:

    What you have done so far?:

    How can we help?:
_______________________________________________________________
Example Post
    Description: Vantage 575
    Serial #: A1060100065
    Code #: 70070
    Run Hrs: 658Hrs

    Customer's Report: No Output & No Display but engine runs ok.
    Technician's Report: As above, with no dc voltage to the sliprings.

    Have you searched for your problem?: Yes
    Is this a new installation?: No, machine has 658Hrs
    Has the installation ever worked correctly?: Yes, but had problem with Idler PCB in June 06. Replaced PCB

    What you have done so far?: Tested for dc voltage at slip rings, capacitor & Bridge. 0Vdc present. Tested for connection to ground. OK 0.1 ohm. No +12Vdc present at the Pull Coil PCB J43-3 lead 200.

    How can we help?: Please let me know what signals the 12Vdc output on the Pull Coil PCB? I have +12Vdc onto B2 Lead 232N but nothing going to the Rotor.

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