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| Request Support Template http://mylincman.com/phpBB3/viewtopic.php?f=1&t=12 |
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| Author: | Craig Tyler [ Sun Feb 18, 2007 6:03 am ] |
| Post subject: | Request Support Template |
Request Support Template Please use the following template when asking for support. Please do not PM me with this template. Instead, post it to the correct forum. Copy & Paste the blank template below, enter your information and post it to the correct forum. _______________________________________________________________ Blank Post
Serial #: Code #: Run Hrs: Customer's Report: Technician's Report: Have you searched for your problem?: Is this a new installation?: Has the installation ever worked correctly?: What you have done so far?: How can we help?: Example Post
Serial #: A1060100065 Code #: 70070 Run Hrs: 658Hrs Customer's Report: No Output & No Display but engine runs ok. Technician's Report: As above, with no dc voltage to the sliprings. Have you searched for your problem?: Yes Is this a new installation?: No, machine has 658Hrs Has the installation ever worked correctly?: Yes, but had problem with Idler PCB in June 06. Replaced PCB What you have done so far?: Tested for dc voltage at slip rings, capacitor & Bridge. 0Vdc present. Tested for connection to ground. OK 0.1 ohm. No +12Vdc present at the Pull Coil PCB J43-3 lead 200. How can we help?: Please let me know what signals the 12Vdc output on the Pull Coil PCB? I have +12Vdc onto B2 Lead 232N but nothing going to the Rotor. |
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